Aiming to Bridge the gap between a common man and Fashion with an array of trendy products ranging from Clothing, bag and in Women Category. We at Raanivastra.com , believe in providing our Customers with a delightful shopping experience through our unique and stylish collections, attractive discounts, speedy delivery and satisfactory service to our customers.Being the most talked about Indian E-Retailer, we believe in fulfilling our Customer expectations and have a fully devoted team to address all your queries and suggestions. We excel in providing complete satisfaction to our customers as well as our associates. Our services are currently being offered throughout India but we aim at growing our roots abroad. We are also in the process of getting latest fashionable styles manufactured keeping in mind the likes and dislikes of our valuable customers and to satisfy the need of fresh fashion in both Ethnic and Western wear.
Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:
If you have received damaged product or the wrong item, please mail us at firstname.lastname@example.org with your order number and couple of pictures of the material within 7 Days of delivery.
We will try and replace the product as soon as possible or issue refund if you wish to.
At Raanivastra.com , each product is quality checked, verified and then shipped to the customer but we understand that manual errors can happen and hence we refund the amount.
Sale of clearance sale items are final and will not be exchanged.
Do not like the product / Product not as per the picture shown:
We understand that in some cases that you may not like the product which you have received or you feel that the product is different from what was shown. Product images, which are shown on website is for reference purpose only. There might be several reasons for that. However we do have a flat 7 Day exchange/return policy in such cases.
Please mail at email@example.com with order number and reason for return.
We will get back to you with return packing slip and pickup arrangements in 72 hours. (if the pickup is not available at your pincode then please send the package back to us)
As soon as we receive the product in our warehouse you will get store credit which can be used to purchase anything else from the website.
We do add new designs on daily basis so we are sure that you will be able to find a suitable item from our ever increasing collection.
Stitching Problems for Customers:
We at Raanivastra.com work with our tailoring team closely to provide you the best fitted product. Although as you understand under normal circumstances with your private tailor after many alterations only perfect fit is possible.
We are stitching products as per standard size as shown in size charts. In many cases standard sizes are not perfect fitting for customers. So in that circumstances we do recommend you to do minor alterations with your private tailor.
We can alter the product for you free of cost but you will have to send the product at your own expense and we will alter it and send it back to you. One side shipping charge company will bear.
Please mail the details along with alterations needed on firstname.lastname@example.org.
In any case stitched product won’t be taken back and money will not be refunded.
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