About Us

Aiming to Bridge the gap between a common man and Fashion with an array of trendy products ranging from Clothing, bag and in Women Category. We at Raanivastra.com , believe in providing our Customers with a delightful shopping experience through our unique and stylish collections, attractive discounts, speedy delivery and satisfactory service to our customers.Being the most talked about Indian E-Retailer, we believe in fulfilling our Customer expectations and have a fully devoted team to address all your queries and suggestions. We excel in providing complete satisfaction to our customers as well as our associates. Our services are currently being offered throughout India but we aim at growing our roots abroad. We are also in the process of getting latest fashionable styles manufactured keeping in mind the likes and dislikes of our valuable customers and to satisfy the need of fresh fashion in both Ethnic and Western wear.

We,Raani Vastra team believe in satisfying and delighting our customers. The product which we sell is best in quality and we are trying to satisfy our customers’ need. You are automatically agree with our terms and condition when placing on our website or through whatsapp or other social media platform. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to exchange/return the product.

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

If you have received damaged product or the wrong item, please mail us at raanivastra@gmail.com with your order number and couple of pictures of the material within 7 Days of delivery.

We will try and replace the product as soon as possible or issue refund if you wish to.

At Raanivastra.com , each product is quality checked, verified and then shipped to the customer but we understand that manual errors can happen and hence we refund the amount.

Sale of clearance sale items are final and will not be exchanged.

Do not like the product / Product not as per the picture shown:

We understand that in some cases that you may not like the product which you have received or you feel that the product is different from what was shown. Product images, which are shown on website is for reference purpose only. There might be several reasons for that. However we do have a flat 7 Day exchange/return policy in such cases.

Please mail at raanivastra@gmail.com with order number and reason for return.

We will get back to you with return packing slip and pickup arrangements in 72 hours. (if the pickup is not available at your pincode then please send the package back to us)

As soon as we receive the product in our warehouse you will get store credit which can be used to purchase anything else from the website.

We do add new designs on daily basis so we are sure that you will be able to find a suitable item from our ever increasing collection.

Stitching Problems for Customers:

We at Raanivastra.com work with our tailoring team closely to provide you the best fitted product. Although as you understand under normal circumstances with your private tailor after many alterations only perfect fit is possible.

We are stitching products as per standard size as shown in size charts. In many cases standard sizes are not perfect fitting for customers. So in that circumstances we do recommend you to do minor alterations with your private tailor.

We can alter the product for you free of cost but you will have to send the product at your own expense and we will alter it and send it back to you. One side shipping charge company will bear.

Please mail the details along with alterations needed on sales.raanivastra@gmail.com.

In any case stitched product won’t be taken back and money will not be refunded.

Privacy Policies

Raanivastra.com values the customers as well as website visitor’s privacy concerns and manages to follow a strict system to ensure the personal information is protected in the best way. We are committed to provide you a safe shopping experience. By providing your personal information to us, you signify your acceptance of our Privacy Policy and agree that during your shopping on www.raanivastra.com, we collect your personal information from you like your name, billing address, e-mail address, phone numbers, passwords etc… We collect information from you when you complete our feedback or contact form only to let you know about our newest products or track which products you are interested in or inquire so as to improve our features and customer service on our website. We may also gather information regarding your location (eg :- your IP), browser, the pages of our website browsed during your visit. This data helps us to improve visitor’s browsing experience and our service. We respect your privacy and hence the information collected from you during your visit or shopping on our site is kept secured and never shared with any other party or individual. These data is only used by our staff members to give you the best service and process your orders as per your instructions. We assure that we never share or sell any of your data to any person other than Raani vastra team members. Also note that, Raani vastra team members are authorized to use the personal data for business purpose only such as processing your orders, shipping the product. Our internal policy restricts the use of customer’s personal data to employees other than authorized employees.

Cookies

A cookie is a small file is placed on your computer’s hard drive which helps to analyze web traffic or lets you know when you visit a particular site. It remembers your preferences and works according to your need. And hence lets us provide you with a better browsing experience, by enabling us to monitor which pages you find useful and which you do not. You may accept or decline cookies according to your choice from your browser settings.

Credit Card Security

We use 100% secure payment gateways, as a mode of collecting the payment. We do not keep the credit card number as the customer needs to enter the number on the payment gateway form. We recommend visiting this Privacy Policy page regularly for the latest version of the policy to stay up-to-date with our latest policy practices.